Customer satisfaction is at the center of our attention at all times. We provide various solutions to the customer to limit the possible problems or obstacles that may cause interruption of the company's production process. Our service includes a number of procedures adapted to the various cases:
It 'usually the first approach to support request.For lighter problems.
In cases where phone support is not sufficient, our staff has the ability to connect via a remote connection via internet to the station that shows the problem.
Service Packs & Hotfixes
Our software is constantly updated in order to obtain safe and hassle free.